At GenX Learning, we strive to provide high-quality online courses and learning experiences to our students. Before purchasing any course, we encourage users to carefully review the course details, curriculum, features, and requirements to ensure that the selected course meets their learning needs and expectations.

Since the courses and services offered by GenX Learning are digital products and online educational services, access to course content is generally provided immediately or shortly after successful payment. Due to the digital nature of our products and the instant delivery of course access, all course purchases are generally considered final.

Cancellation requests may be accepted only before payment is successfully processed or before course access has been granted. Once a student has received access to the purchased course, learning materials, videos, downloadable resources, or any other digital content, cancellation requests may not be accepted.

Refund requests are generally not applicable once course access has been activated. However, in exceptional circumstances, including duplicate transactions, technical errors resulting in multiple payments, or situations where course access could not be provided due to a verified technical issue on our platform, refund requests may be reviewed on a case-by-case basis at the sole discretion of GenX Learning.

If a refund request is approved, the refund amount will be processed through the original payment method used during the transaction. The time required for the refunded amount to reflect in the user's account may vary depending on the payment gateway, banking institution, and applicable processing timelines.

GenX Learning reserves the right to reject refund requests in cases involving misuse of the platform, violation of our Terms and Conditions, sharing of course content or login credentials, fraudulent activities, or any attempt to gain unauthorized access to our services.

We reserve the right to modify, amend, or update this Refund & Cancellation Policy at any time to reflect changes in our services, business practices, operational requirements, or applicable laws. Any revisions will become effective immediately upon publication on this page.

If you have any questions regarding this Refund & Cancellation Policy or wish to submit a refund-related request, please contact us through the Contact Us section of our website.

GenX Learning
Website: https://genx-learning.com
Email: info@genx-learning.com
Contact Number: +91-9988797888